Market Research

Measuring Customer Loyalty

Imagine having customers who return to you again and again, leave rave reviews about your business online, and heartily recommend your services to all their family and friends. This is the power of loyalty. Even with the most flawless design and compelling copy, the ultimate success or failure of any brand is in the people it serves. Let us help you find what’s working (and what isn’t) so you can provide the best possible service and keep them coming back.

customer surveys

Customer Surveys

  • Developed using customer behavioral models
  • Tested for accuracy and efficiency
  • Measure everything from brand awareness to customer retention
marketing data, data analysis, marketing analysis

Marketing Data

  • Identify in-demand products and plan inventory
  • Gain detailed insights regarding customer satisfaction & experience
  • Gauge effectiveness of advertising campaigns
call center, advertising call center, live surveys

Call Center

  • Available to conduct a variety of live surveys
  • Trained in customer service and follow-up
  • Toll-free return line for customer convenience

For more information, please contact Don Kuntz at 406-656-0608 or rim@montana.net.

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